Luxury hotel stays, upgraded.
a better way to book.
Welcome to Under the Palm: a boutique travel agency specializing in luxury hotel stays with insider perks.Those stays? Powered by me, the luxury travel advisor you didn’t know you needed.
Lauren Rich-Lama, Luxury Travel Advisor, Under the Palm
Why book your next hotel stay with me, a luxury travel advisor?
To put it simply: as an accredited luxury travel advisor (read: modern day travel agent) hosted by FORA, a Virtuoso agency, I’ve got the best connections in the biz to upgrade your next hotel stay – literally.
I not only have insider power to unlock free, VIP perks at thousands of hotels and resorts around the world, I also have extensive access to the best in-destination experiences and suppliers to level up your entire trip.
Those perks? They can look a little something like this: priority room upgrades, complimentary daily breakfast, early check-in and late check-out, spa and dining credits, surprise welcome amenities and more – no status or loyalty points needed.
See all of the benefits of booking with me here.
My services.
complimentary hotel bookings / complimentary hotel takeovers / customized hotel recommendations
My partners.
When you book with me, you have access to my extensive network of luxury hotel partners worldwide. Think: Aman to Auberge, Belmond to Four Seasons, Hilton to Hyatt, Marriott to Mandarin Oriental, Rosewood to Relais & Châteaux and many more.
My FAQs.
All of your burning questions about booking with me, a luxury travel advisor, answered. Including: benefits, booking minimums, when do planning fees apply, earning vs. burning points and more helpful intel.
My story.
From the concrete jungle to the real jungle, literally. After spending 15 years in New York City, I’ve been traversing lush locales since 2019 – everywhere from Thailand and the Mediterranean coast to Peru and Costa Rica, to my current home base of Mexico’s Riviera Maya (a.k.a. paradise). Suffice to say, I know a thing or two about getting away.
What people are saying.
See more reviews here.
“Lauren was SO helpful and made our booking experience and stay seamless and enjoyable. She was extremely communicative and quick to respond to answer any questions. She was able to secure us transportation from the airport, a room upgrade, free breakfast, and more, all which made the trip even more amazing and relaxing. We will absolutely book with Lauren again and would recommend using her services to anyone!”
Jonathan M, travel to Cancún
“Lauren hooked us UP!!! Highly recommend.”
Brantley M, travel to Puerto Rico
“Lauren, as always, was amazing! She got us perks on perks and was available for all of our questions every day leading up to our stay and then throughout it as well. Will continue to book through her for all of our vacations for as long as she will have us :)”
Megan & Mark D, travel to Florida
“I reached out to Lauren on a whim after having to pivot our travel plans due to our original destination possibly being in the path of a hurricane. Lauren took time out of her Saturday to send me quotes, recommendations and got me booked within a few hours of my initial email since I was flying out the next morning. I will not travel without her perks again! I never imagined everything we would get all for the same price as what was advertised online. Could not have asked for a better first experience with a travel advisor. Looking forward to working together in the future!”
Lauren C, travel to Riviera Maya
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